DELIVERY All orders received over the website will be processed and despatched automatically. You should allow at least 14 days for delivery. PLEASE REMEMBER THAT OUR COURIER WILL REQUIRE A SIGNATURE. If no-one is available to sign for the parcel, the driver will leave a card. After 5 days, the consignment will be returned to us and deleted from our system. We ask our customers to be particularly aware of this when ordering before or during the school holidays. Thank you for your co-operation and valued custom. ***********************************************************************************************************

STEAMING BOOKS NOW ON AMAZON Those who wish to purchase individual titles and pay by credit or debit card can order through www.amazon.co.uk.

New Bound and Numbered Book - 2010 Version Updated and expanded to take account of the latest guidance

NEW 2010 BILD CODE OF PRACTICE The newly revised third edition of the BILD Code of Practice is now available. It is a condition of accreditation that tutors display the current version during their training. Click on the image for details.

We support the Cicely Foundation - please click on the logo to find out more

NEW TEAM-TEACH TRAINING MATERIALS Team-Teach - National Training Award winner 2006 for sustained excellence in training and development

STEAMING PUBLISHING BOOKS AND MATERIALS Click on the picture or the "Shop" button for a range of books by Bernard, other Steaming Publishing titles and selected works on behaviour and risk management from other publishers. If you know of a good publication that you would like us to stock please let us know and we will source it for you.

BILD BOOKS Click on the logo for a range of books published by the British Institute of Learning Disabilities.

CthrU Behaviour - training that changes behaviour Full day training for any number of people. The CthrU Behaviour programme is based on the latest research on human behaviour, providing a range of tools to help people who work with children. This is training that really changes behaviour. It has received extremely positive feedback from schools and colleges in the UK and abroad who report that it has changed the way they work.. Click the TRAINING button for more information. For further information phone 01424 851234 or email info@steaming-training.co.uk

CONSULTANCY AND EXPERT WITNESS SERVICES Bernard works with government departments, local authorities and commercial organisations advising on behaviour, risk management, policies, practice guidance and management training. He is also in demand as a conference speaker. As a member of the Society of Expert Witnesses he writes reports for the Courts and appears in cases which centre on risk management in care and education settings. He has provided testimony in several high profile cases, giving evidence at the general teaching council and the High Court in London. "...I found him to be a good, down to earth witness with a common sense approach to the issues." High Court Judgement - London "...in particular the committee considered the evidence of Mr Bernard Allen to be helpful, balanced and credible expert advice". Professional Conduct Committee - General Teaching Council See www.bernardallen.info

WHY "STEAMING"? The following are definitions from the internet: 1/ A blackjack term where a player has lost emotional control and is betting more aggressively and often recklessly in an attempt to turn things round. 2/ A computer gaming term to describe a player who travels around the game with great energy but little apparent strategy. 3/ A drinking term used to describe somebody who is very, very drunk. 4/ A cookery term which describes a healthy way of cooking. 5/ A naval term to describe a vessel which is at sea and underway. ...my business adviser told me Steaming needs a mission statement, so I looked on the internet and now I cannot decide which one to choose. Any suggestions gratefully received.

In an effort to boost the self esteem of teachers I have placed a number of deliberate spelling and punctuation errors across this site. I should be extremely grateful if anybody would remind me where they are...